SOS / إنقذو أرواحنا

United Kingdom

Organisations
in the UK
Weblink Telephone
contacts
What does this service do?
Organisations
in the UK
Weblink Telephone
contacts
What does this service do?
UK police (emergency) 999 The police in the UK recognise violence and abuse against women and can protect you from harm
CALL THE POLICE IN EMERGENCY. THEY WILL HELP TO PREVENT HARM TO YOU OR OTHERS
National Domestic Violence Helpline www.nationaldomestic violencehelpline.org.uk 0808 2000247 You can speak to a member of the helpline team at any time, day or night, if you are worried about domestic violence for yourself or a friend or family member. The helpline adviser will offer confidential, non-judgmental information and expert support.
CALL THIS NUMBER FOR HELP WITH DOMESTIC VIOLENCE
Women’s Aid www.womensaid.org.uk 0808 2000247 Here you can find information to support women who are victims of domestic abuse. If you need to speak in another language, the service will find someone who can speak in your language.
GET INFORMATION ABOUT DOMESTIC ABUSE AND VIOLENCE
Modern Slavery Helpline unseenuk.org 08000 121700 Service to support people who are experiencing slavery, forced labour, exploitation or made to work or otherwise controlled against their will
A NUMBER TO CALL IF YOU ARE BEING FORCED TO DO SEX WORK OR OTHER KIND OF WORK
Rape Crisis England and Wales www.rapecrisis.org.uk 0808-8029999 Service to support any survivor of sexual assault or rape. You can be connected with a service in your local area if you wish. You can call this confidential number from 12 noon - 2.30pm and 7 - 9.30pm every day of the year
IF SOMEONE HAS HURT YOU SEXUALLY, YOU CAN GET HELP FROM THIS SERVICE
Southall Black Sisters www.southallblacksisters.org.uk 0208 571 0800 SBS is a group of black and minority women with years of experience of struggling for women’s human rights in the UK. SBS gives specialist advice, information, casework, advocacy, counselling and self-help support services in several community languages, especially South Asian languages. Open: Monday, Wednesday, Friday 9:30am – 4:30pm
CALL THIS NUMBER IF YOU NEED ANY HELP WITH VIOLENCE OR ABUSE AND WOULD LIKE TO SPEAK TO SOMEONE OF SAME CULTURE
Daughters of Eve www.dofeve.org 0798 3030488 (can be texted) A service to protect girls and young women who are at risk from female genital mutilation (FGM). FGM is a dangerous practice and is against the law. If you or someone you know is in immediate risk of harm you can call the emergency services by dialling 999. The police and health services recognise FGM and can protect you from harm. If you would like more information or advice for FGM, please get in touch with Daughters of Eve.
CONTACT THIS NUMBER FOR HELP WITH FGM
UK police (non-emergency) 101 You can call 101 to report crime and other concerns that do not require an emergency response.
IF YOU NEED SOME ADVICE FROM THE POLICE YOU CAN CALL THIS NUMBER

France

SOS France

Germany

Organisations
in RLP/Germany
Target Group What does this service do? Telephone Contacts or accessibility
Organisations
in RLP/Germany
Target Group What does this service do? Telephone Contacts or accessibility
Nationwide Helpline The helpline is directed towards women and girls affected by violence in close social relationships, by sexualized violence, stalking, forced marriage and female trafficking, genital mutilation or sexual harassment in the workplace. 24-hour service, accessible to all, and available in different languages
It offers an initial consultation, and if necessary a subsequent referral to an appropriate counselling service in the victims own immediate area.
Counselling is confidential and strictly anonymous.
08000116016
Women ́s refuge advice Centres Women suffering crises in their relationship with a partner, violence in close social relationships, forced marriage and stalking Preventive counselling
Crisis intervention an long-term psychosocial counselling schemes
Information on legal rights
General advice on welfare rights, especially with regards to separations, questions regarding health status etc.
Accompaniment and support in dealings with officials and other institutions
The women concerns make contact with the women refuge counselling services themselves, or do so after a recommendation from doctors, the police or social workers.
Centres in 14 cities
www.frauenhaeuser-rlp.de/
Women refuges Protection and Shelter Women threatened with a subjected to violence in close social relationships, and who are seeking protection and shelter in the women refuge Anonymous lodging and shelter for women and their children
Wide range of information, psychosocial counselling and support for women and children, including those subjected to stalking, forced marriage
Support in the development of an neq outlook on life Information on legal, financial and health issues
Accompaniment and support in dealings with officials and other institutions
Support for mothers in parenting matters
Reception open day and night
The women concerned make contact with the refuges themselves or are referred by the police, doctors or social workers

Refuges in 17 cities

www.frauenhaeuser-rlp.de/
Intervention Centres Women who are victims of violence in close social relationships and stalking and who with their agreement are referred by the police to an advice centre Short-term crisis intervention (max. of 3 contacts in the rule)
Psychosocial initial consultation and stabilization of the women
Information about possible indictable, criminal and civil offences, especially in respect of the Protection against violence acts.
Compilation of a risk assessment and an individual security plan for women and their children
Referral to specialist counselling and support services
Contact is made through the police

The service then makes direct contact with those concerned.

In 16 cities

www.opferschutz.rlp.de/
Autonomous women helpline Women and girls directly affected, as well as their family members in cases of sexualized violence, i.e. sexual harassment, sexual assault and rape Psychosocial counselling services and crisis intervention Counselling women who have experienced sexualized violence in childhood
Legal rights information
Accompaniment of victims to the police, court hearings, doctors, ...
Self-help groups
Advisory services for victims trusted representatives, facilitators
The women directly affected contact the helpline themselves, or following a recommendation from the police, doctors, or social workers

In 12 cities
www.frauennotruf.de/
Police emergency Protection and assistance for victims
Prevention of violence against persons
Situation and hazard assessment
Initiation of law enforcement
Analysis of the perpetrator-victim relationship de-escalation
Mediation of victims at assistance facilities
Phone 110
Solwodi
Solidarity with women in distress -
SOLWODI is committed to improving the position of women and children from Africa, Asia, Latin America and the Central, Eastern and South Eastern European countries, who have fallen into disasters and prostitution in their countries or in the Federal Republic of Germany. www.solwodi.de

Spain

Organisations
in the Spain
Weblink Telephone
contacts
What does this service do?
Organisations
in the Spain
Weblink Telephone
contacts
What does this service do?
ATENPRO: Telephone Service for Care and Protection of Victims of Gender Violence http://www.violenciagenero.msssi.go b.es/informacionUtil/recursos/servici oTecnico/home.html 016 (the most common) or 900 116 016 A group of specialists provide immediate care 24 hours a day, 365 days a year, wherever they are. Women who can use this service are those who do not live with the person or people who have abused them and those who participate in the specialised care programmes for victims of gender based violence existing in their autonomous territory. It is important to know that this call will not be registered in the agenda of the telephone from which they are calling.
Information for women http://www.inmujer.es/servRecursos /centrosAtencion/home.htm 900191010 Contact this number for any information for women. In their weblink you will also find resources for women in each autonomous territory. It is free of charge from 9 am to 11 pm from Monday to Friday, except on national holidays.
Information for deaf women. 900152152 Contact this number for any information for women in case you are deaf women. In their weblink you will also find resources for women in each autonomous territory. It is free of charge from 9 am to 11 pm from Monday to Friday, except on national holidays.
Spain National Police Emergency https://www.policia.es/telefonos_em ergencias.php 091 You can call 091 to report crime and other concerns that require an emergency response. It works 24 hours a day, 365 days a year.
Spain National Police Emergency https://www.policia.es/telefonos_em ergencias.php 091 You can call 091 to report crime and other concerns that require an emergency response. It works 24 hours a day, 365 days a year.
Spain Civilian Police http://www.guardiacivil.es/es/servici os/atencionciudadano_1/emergencia s/index.html 062 You can call 062 to report crime and other concerns that require an emergency response. It works 24 hours a day, 365 days a year.
Spain Health Emergency http://www.epes.es/?estaticos=emer gencias-sanitarias 061 You can call this number just in case a person's life may be in danger, these are extremely serious cases. It works 24 hours a day, 365 days a year.
Every type of emergency http://www.112.es/ 112 The most immediate possible assistance to the demands of citizens throughout the country who are in a situation of personal or collective risk. They will communicate with health emergency services or other specialists if necessary. It works 24 hours a day, 365 days a year.
Information for women https://wrap.msssi.gob.es/recursos- vdg/search/Search.action 016 In this link of the Ministry of Health, Social Services and Equality, users can access to information in an interactive way through a map, in cases of gender violence. This includes support and prevention public services for situations of gender-based violence (police, judicial and information resources, care and advice). For each resource the web site provides description of the service, postal address and contact telephone numbers.

Italy

Organisations
in the Italy
Weblink Telephone
contacts
What does this service do?
Organisations
in the Italy
Weblink Telephone
contacts
What does this service do?
National Gender Based Violence Helpline”Telefono Rosa ») https://www.telefonorosa.it/gest ore-1522/ 1522 Il 1522 è un servizio pubblico promosso dalla Presidenza del Consiglio dei Ministri – Dipartimento per le Pari Opportunità. Il numero, gratuito è attivo 24 h su 24, accoglie con operatrici specializzate le richieste di aiuto e sostegno delle vittime di violenza e stalking.
Dipartimento per le Pari Opportunità http://www.osservatoriointerven titratta.it/ 800 290 290 Il numero verde Antitratta è attivo tutti i giorni della settimana, 24 ore su 24, su tutto il territorio nazionale, per favorire l'emersione del fenomeno e supportare le vittime di tratta e sfruttamento, offrendo informazioni sulle possibilità di aiuto e assistenza e mettendo in contatto con i servizi socio-assistenziali territoriali.
Comando dei Carabinieri 112 Numero gratuito di pronto intervento del corpo dei Carabinieri per segnalare maltrattamenti, violenze sessuali, ...
Il Centro di Ascolto dei
Comuni di Valderice e Buseto Palizzolo opera: Via S.Barnaba, 73 - Valderice presso il Servizio Politiche Sociali
donne-stopviolenza@libero.it tel. 800894002
  • Accoglienza e Ascolto telefonico
  • Sensibilizzazione sul tema
  • Sostegno Psicologico
  • Consulenza Legale
  • Gruppi di auto aiuto
  • Interventi a rete con i servizi del territorio
Casa dei giovani OnlusProgetto MAddalena http://www.casadeigiovani.it 091/583232 3351371873 Numero verde 800110678 Protezione sociale delle donne e minori vittime della tratta e dello sfruttamento. Assistenza medica, legale e attività di Segretariato Sociale, Accoglienza di emergenza temporanea per le donne che necessitano di un allontanamento dal luogo. Unità Mobile di Strada per assistenza alle donne, con finalità di prevenzione, riduzione al danno e funge da collegamento con i servizi nel caso in cui venga espressa una richiesta di aiuto. Struttura di Accoglienza per donne della tratta. Il servizio opera nel Palermitano e nel Trapanese (Erice)
Associazione Pellegrino della Terra Onlus https://www.facebook.com/Pell egrinodellaTerra/ 091 982 5968 3280972819 L’Associazione “Pellegrino della Terra Onlus” Onlus, fondata nel 1996 ed operante nel territorio palermitano, accoglie donne immigrate vittime della tratta e dello sfruttamento sessuale. L’associazione ha anche uno sportello di Informazione ed Orientamento a servizio di migranti e comunità straniere operante nel trapanese per facilitare l’accesso dei migranti e la fruizione dei servizi del territorio (Servizi sanitari, Scuole, uffici amministrativi, etc), attraverso attività di segretariato sociale, accompagnamento al disbrigo pratiche amministrative e mediazione linguistica
Centro Astalli http://www.centroastalli palermo.it 0917216301 Servizio medico e sportello legale per le donne e uomini vittime di tortura
CARITAS Centro Agape http://www.caritaspalermo.it 0916174074 Il centro offre servizi di assistenza legale, sostegno psicologico e sanitaria per i migranti (in particolare vittime di tratta)
CEMI
Centro Migranti Chiesa Evangelica Metodista
cemi.splinder.com/tag/servizi 0916811106 Accoglienza, orientamento al lavoro, consulenza lavorativa, sanitaria e legale
Le Onde Onlus www.leonde.org 091327973 / 091329604 Consulenza legale/psicologica; Ascolto e sostegno, Ospitalità a donne singole e con bambini vittime di violenza
Azienda Sanitaria Palermo
Centro Salute Immigrati
091 7032379 Assistenza sanitaria di I livello per adulti e bambini immigrati, mediante rilascio codici STP e ENI;assistenza sanitaria attiva;assistenza ginecologica e ostetrica counselling e informazione
Azienda Sanitaria Palermo
Servizio di accoglienza per cittadini extra e comunitari (S.A.R.I.)
091.7035465 / 7035468 Assistenza sanitaria e sociale agli stranieri; sportello sociale con attività di ascolto e orientamento
INMP
Istituto Nazionale per la promozione della salute delle popolazioni Migranti
ed il contrasto delle malattie della Povertà
091.6664554 / 091.6664715 Poliambulatorio specialistico per le vittimedi tortura, ginecologia, malattie infettive, sportello per il servizio di assistenza sociale, legale e di orientamento scolastico per minori, anagrafe assistiti.
Santa Chiara 091.331141 Sportello informativo, consulenza legale, asili e ludoteche, lavoro, corsi italiano, gruppi apparta- mento, Centro giovanile)
Associazione Extra 3289124447 Associazione di donne straniere che gestisce: Centro ascolto per donne e famiglie immigrate, consulenza psicologica, consulenza legale, orientamento
Pronto soccorso Nazionale Provincia di Trapani
  • Pronto Soccorso Ospedaliero di Alcamo
  • Pronto Soccorso Ospedaliero di Castelvetrano
  • Pronto Soccorso Ospedaliero di Pantelleria
  • Azienda Ospedaliera San Antonio Abate U.O. di Trapani
  • Pronto Soccorso Ospedaliero di Marsala
  • Pronto Soccorso Ospedaliero di Mazara del Vallo
118
  • 0924 599250
  • 0924 930300 /229/311
  • 0923 910293
  • 0923 809450
  • 0924 990258
  • 0923 782337
  • 0923 901232
Assistenza sanitaria in situazioni emergenziali e possibilità di farsi “refertare” le violenze subite
Polizia di Stato 113 Il 113 è un numero di pubblica utilità attivo 24 ore su 24 collegato con la Centrale Operativa della Questura che in tempo reale dispone l’immediato intervento sul posto della più vicina “volante” nei casi di segnalazione di reati
La casa di Venere https://www.facebook.com/La- Casa-Di-Venere-Centro- Antiviolenza-Marsala- 1769975453222653/ 338 541 5985 La Casa di Venere è un centro antiviolenza a Marsala, che accoglie e sostiene, legalmente e psicologicamente, tutte le donne vittime di violenza
Rete dei Centri di ascolto Provincia di Trapani
  • Centro Ascolto di Trapani
  • Centro Ascolto di Marsala
  • Centro Ascolto di Alcamo
  • Centro Ascolto di Valderice e Buseto Palizzolo
  • 800453552
  • 80030006
  • 800 011 539
  • 800894002
Centro di ascolto ed accoglienza per donne e minori in difficoltà per violenze, maltrattamenti, violenze sessuali. I servizi offerti dai centri di ascolto sono: Ascolto telefonico -Servizio di prima accoglienza consulenza legale e psicologica - Valorizzazione delle informazioni circa le ri- sorse disponibili sul territorio.
Associazione Marhaba https://www.facebook.com/Mar habaOnlus12/ 388 573 8012 Aiuti umanitari a famiglie disagiate comunitarie e non. smistamento abbigliamento ed alimenti e consulenza legale (Marsala)
Associazione Demetra Sportello presso i Servizi Sociali del comune di Mazara del Vallo Palazzo della Legalità via Giotto 3389835114 Sportello di ascolto e informazione sito A Mazara del Vallo per promuovere azioni di prevenzione ed contrasto del fenomeno della violenza nei confronti delle donne
Caritas Diocesi di Mazara del vallo – Servizio Unità di Strada 3284375817 Unità di strada per combattere il fenomeno delle donne vittime di tratta

Malta

Organisations
in the Malta
Weblink Telephone
contacts
What does this service do?
Organisations
in the Malta
Weblink Telephone
contacts
What does this service do?
Supportline 179 https://fsws.gov.mt/en/appogg/Page s/support-line-179.aspx 179 You can call the helpline at any time, day or night, in situations of crisis and emergency, including domestic violence, child abuse or other involving yourself or a friend or family member. The helpline adviser will offer confidential, non-judgmental information and expert support.
Victim Support Malta (VSM) www.victimsupport.org.mt 21228333 If you’ve experienced or are experiencing violence, VSM can support you by providing free emotional support, practical assistance and legal information. VSM also runs a specialised service for sexual assault/rape.
Women’s Rights Foundation https://www.wrf.org.mt 79708615 Free legal assistance for survivors of domestic violence and gender- based violence.
Appogg – Domestic Violence Unit/ Child Protection https://fsws.gov.mt/en/appogg/Page s/Intake-and-Protection- Services/Domestic-Violence- Unit.aspx

https://fsws.gov.mt/en/appogg/Page s/Intake-and-Protection- Services/Child-Protection- Services.aspx
22959000 You can contact Appogg to access support with immediate needs in situations of domestic violence and help drafting a safety plan. Appogg also offer Child Protection Services for children at risk of/in situations of abuse or neglect.
Soar, St. Jeanne Antide https://www.facebook.com/soarservi ce/ 21808981 27672367 21809011 Peer-to-peer support group run by domestic violence survivors.
Genito Urinary Clinic (GU) Mater Dei https://sexualhealth.gov.mt 21227981 Get free STD testing, diagnosis and treatment of Sexually Transmitted Infections, counselling and testing for HIV and other genital conditions not necessarily sexually acquired. All services are free (for locals and foreigners) and confidential.
Migrant Women Association Malta http://migrantwomenmalta.org 7952 8945 A local service run by migrant women for migrant women. MWAM runs a mental health service focusing specifically on migrant women and sexual and gender-based violence.
Malta Police Force (emergency) https://pulizija.gov.mt/en/Pages/Ho me.aspx 112 You can call the police in emergency or if you’d like to report a crime. They will be able to assist you and prevent harm to you or others.
Victim Support Unit (Malta Police Force) https://pulizija.gov.mt/en/police- force/police-sections/Pages/Victim- Support-Unit.aspx 22942160 You can access the services of the Victim Support Unit, when you report a crime to the police. The Unit can provide you with additional support and referrals to other services.
Dar Merhba Bik darmerhbabik.org 21440035 This is an emergency shelter for women and children in situations of domestic violence.
Dar Qalb Ta’ Gesu’ https://www.facebook.com/qalbtage su/ 21224347 This is a second-stage shelter helping women in situations of domestic violence get back on their feet